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Roles and Responsibilities

• Courteous with strong customer service orientation.
• Ability to effectively communicate, both written and verbally.
• Communicating with customers through various channels - Email / Phone
• Skilled in multitasking; including the ability to be flexible and adapt to changes quickly
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner

Required Candidate profile

• 0 - 2 years in customer care background
• Must be fluent in Hindi, Telugu and English . Multilingual will be an added advantage
• A positive attitude and the ability to build relationships with clients.