Supporting customers through technical and administrative activities
Understanding customer needs and concerns
Providing a high level of customer service
Preparing and submitting service reports
Providing technical direction to the team
Participating in the training of new team members
Skills
Data analytics and reporting
Machine Learning
Additional Skills
Previous experience as a field engineer or similar role
Well-versed in technical aspects of field projects, including machinery and equipment
Understanding of safety guidelines
Attention to detail
Outstanding communication skills
An analytical mind and strong problem-solving ability
Ability to work in adverse weather and occasional overtime and weekends
Degree in Engineering, or similar field