Build and manage effective customer relationship with key customers of the branch ensuring superior customer service; advise them on making robust investment and financial decisions
Capitalise the existing market opportunities to meet the needs of the Branch Banking segment.
Enhance the sales of Bank’s Liability products, TPP and services by capitalising on market size and market penetration.
Focus on the Banks Liability products (CASA, RD, FD, Gold loans etc) and the third party products like Life Insurance, General Insurance etc to increase the Fee income.
Enhancing sales by reaching out to existing customers and doing an upsell or a cross sell.
Conduct activities for lead generation, do a timely follow up to increase sales and for promotion of the bank’s image.
To achieve the set targets of liabilities and overall products.
Increase the usage of Direct Banking Channels.
Be up to date of banks products, processes and compliance regulations.
Achieve more than 80% of activation of new CASA accounts.
Facilitate in the activation of Mobile banking & Internet banking
Educate and encourage customers to use ATM card as Debit card.